Frequently Asked Questions
Everything you need to know about upgrading your home bar experience.
What is the standard shipping time for glassware and bar tools?
We process most orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
How do you ensure fragile items arrive without breaking?
We use industry-leading protective packaging, including double-walled boxes and eco-friendly cushioning, to ensure your glassware and decanters arrive in perfect condition.
What is your return policy for home bar accessories?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, barware that has been used cannot be returned.
Are your cocktail shakers and jiggers dishwasher safe?
Most of our stainless steel tools are dishwasher safe, but we recommend hand-washing any items with gold, copper, or matte black finishes to preserve their luster.
Do you offer bulk discounts for commercial bars or large events?
Yes, we provide tiered pricing for bulk orders. Please contact our sales team directly for a custom quote on orders exceeding 24 units of a single item.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.